ub777's Privacy Policy
The security of your personal information on the ub777 platform is our top priority. This policy explains what data we collect, how we use it, and what your rights are.
ub777 ("we", "us", "platform") operates a safe and reliable online entertainment service for players in Bangladesh. This privacy policy explains what information we collect, why we collect it, how we store it, and what rights you have over your data when you use the ub777 website, register, make a deposit, or use any of our services.
By using our platform, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services. For any questions, contact our support team at: [email protected]
Table of Contents
Types of Information Collected
Personal Identity Information
We collect the following information to create and manage your account at ub777:
- Full name (as shown on your national ID card)
- Date of birth (for age verification)
- Mobile phone number
- Email address
- Permanent address
- National ID card number (required for identity verification)
Financial Transaction Information
We collect the following to process deposit and withdrawal history:
- Payment method type (bKash, Nagad, Rocket, Upay or bank transfer)
- Mobile banking account number (partial, not full)
- Bank account details (for bank transfers)
- Transaction amount and date
- Transaction reference number
Gaming Activity Information
We collect the following to maintain a fair and responsible gaming environment:
- Betting history and amounts
- Game preferences and usage patterns
- Session duration and activity
- Win and loss records
- Bonus usage history
Technical & Device Information
Information collected automatically to improve the security and quality of our service:
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Operating system
- Time and date of website access
- Pages visited and click patterns
How Information Is Collected
ub777 collects information through three main methods:
Directly provided information
When you create an account, complete identity verification, request a deposit or withdrawal, or contact our support team — you provide information directly. This collection is carried out on the basis of your consent.
Automatic data collection
When you browse the ub777 website, our servers automatically collect certain technical information. This includes cookies, session data, and server logs.
Through third parties
For the purposes of identity verification and fraud prevention, we may sometimes collect or verify information from trusted third parties. This process is fully secure and encrypted.
Purpose of Using Information
ub777 uses collected information for the following legitimate purposes:
Account Management & Service Delivery
- Creating accounts, managing login, and ensuring security
- Verifying age and identity (21+ confirmation)
- Processing deposits and withdrawals
- Activating bonuses and promotions
- Operating casino and betting services
Security & Fraud Prevention
- Detecting unauthorized account access
- Monitoring suspicious transactions
- Preventing multiple accounts
- Complying with anti-money laundering (AML) rules
Service Quality Improvement
- Analyzing and improving user experience
- Identifying and resolving technical issues
- Planning new features and games
Communication & Support
- Sending important account-related notifications
- Sending transaction confirmation messages
- Resolving support tickets
- Sending promotional information (subject to your consent)
Responsible Gaming
- Monitoring gaming habits and identifying risky behavior
- Applying self-set limits (deposit limits, session time limits, etc.)
- Enforcing self-exclusion requests
Information Storage & Protection
Technical Security Measures
ub777 uses industry-standard security technology to protect your information:
- SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
- AES-256 Encryption: Stored sensitive data is protected with high-grade encryption.
- Two-Factor Authentication: An additional security layer for your account.
- Firewall & Security Monitoring: Round-the-clock protection against cyber threats.
- Regular Security Audits: Conducted by third-party experts.
Servers & Data Centers
Our servers operate in internationally certified data centers where physical security, uninterrupted power supply, and regular backups are ensured. Your personal information is never transferred to an insecure or unauthorized environment.
Internal Access Control
Among ub777 staff, only those who need access to carry out specific operations are able to access your information. All access is logged and reviewed regularly.
Disclosure & Third Parties
ub777 does not sell, rent, or exchange your personal information for any commercial purpose. However, information may be disclosed in the following limited circumstances:
Payment Providers
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to complete transactions. This information is used solely for payment processing, and these providers follow their own privacy policies.
Identity Verification Services
Certain information may be shared with trusted identity verification services to complete the KYC process. These providers operate under strict confidentiality agreements.
Legal Obligations
We may be legally required to disclose information in response to orders from a competent court, valid requests from law enforcement agencies, or other legal requirements. In such cases, we disclose only the minimum information necessary.
Fraud Prevention
If serious fraud, money laundering, or other illegal activity is detected, relevant information may be forwarded to the appropriate authorities. This is necessary to protect the interests of all our users.
Cookies & Tracking Technologies
ub777 uses cookies and similar technologies to ensure the smooth operation of the website and to improve the user experience.
Essential Cookies
These cookies are essential for the basic operation of the website — maintaining login sessions, storing security tokens, and saving your preferences. These cookies cannot be disabled.
Performance Cookies
These cookies help analyze which parts of the website are used most and improve the quality of the service. This data is collected in aggregate and does not identify you personally.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.
Protection of Minors
ub777 provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors.
- Age verification is required when creating an account.
- If we become aware that a minor is using our services, their account will be immediately suspended and all collected information will be deleted.
- If parents or guardians believe their child has registered on our platform, please contact us at [email protected].
User Rights
As a user of the ub777 platform, you have the following rights:
Right to Access Information
You have the right to know what information we hold about you and to receive a copy of it. To make a request, email us at [email protected].
Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account settings or by contacting support.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations, ongoing disputes, or investigations into misuse.
Right to Object and Restrict Processing
You may opt out of marketing communications at any time and object to the processing of your information for specific purposes.
Right to Data Portability
You may receive your information in a common, machine-readable format and, where applicable, transfer it elsewhere.
Data Retention Period
ub777 retains your information for as long as necessary, but no longer than needed:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Certain information is retained until legal obligations and fraud prevention requirements are met.
- Financial transaction data: Retained for the period required by financial regulatory requirements.
- Technical logs: Retained for a limited period for security analysis purposes.
Once the designated period has passed, information is securely deleted or rendered inactive through an anonymisation process.
Policy Changes
ub777 may update this privacy policy from time to time. When changes are made:
- The update date will be noted at the top of the page as "Last Updated".
- A notification will be sent to the registered email address for significant changes.
- Continued use of the platform after changes have been made will be considered acceptance of the new policy.
To stay up to date on any changes to the policy, visit this page regularly or contact the support team.
Contact
If you have any questions, comments, or concerns about this privacy policy, please get in touch with us:
- Email: [email protected]
- Live Chat: Available around the clock on the ub777 website
- Support language: Bengali and English
- Support hours: 7 days a week, 24 hours a day
We respect your privacy and are committed to resolving any concerns you may have quickly and effectively.